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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Barbara Kucharski

March 22, 2024

5  out of  5 rating by Barbara Kucharski
"Christina and Sarah were so helpful and kind❤️. Thank this office located in Erie had never failed me! Thank you!"
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Gene

March 22, 2024

5  out of  5 rating by Gene
"Excellent customer service specifically Kristina. I have all of my insurance needs bundled under one umbrella with State Farm and Baille and her staff are one of the reasons why. Give them a chance."
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Camille Vaughan

March 20, 2024

5  out of  5 rating by Camille Vaughan
"Baille's team were super helpful and their office is a lovely environment :)"
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Ken Lu

March 20, 2024

5  out of  5 rating by Ken Lu
"Thank you Kristina for helping me to set up the policy."
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bil Chamberlin

March 7, 2024

5  out of  5 rating by bil Chamberlin
"Baille Barber and the exceptional team at State Farm in Erie consistently deliver top-notch service. Their unwavering availability, courtesy, and undivided attention when you reach out are truly commendable. I wholeheartedly endorse this outstanding State Farm branch for their dedication to customer satisfaction."
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Jorge Herrera

March 7, 2024

5  out of  5 rating by Jorge Herrera
"I have worked with Jeff directly and he has been nothing but helpful, knowledgeable and extremely professional, I am very pleased to know that I have Jeff in my corner to assist me with anything I may need, I look forward to working with him in the near future!"
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Dylon McClary

March 7, 2024

5  out of  5 rating by Dylon McClary
"Baille and Jeff are wonderful to work with. They've been able to answer all my questions when it comes to all my insurance needs. I'm so glad I found them after having not such a great experience with another insurance company. Very personable and great advocates when it comes to my needs. Highly recommend."
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Beefing Bears Lacrosse

March 7, 2024

5  out of  5 rating by Beefing Bears Lacrosse
"Fast and easy! Any Time I need something I call “Jeff… from State Farm”"
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Amanda Crane

February 29, 2024

5  out of  5 rating by Amanda Crane
"Best group of people. So personable and friendly. Love them and will recommend to all my friends and family."
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Brandon Busby

February 28, 2024

5  out of  5 rating by Brandon Busby
"I have been a customer of Baille's for several years now and hold multiple policies with her. She and her team have always been professional, friendly, and knowledgeable when it comes to all things insurance-related, something that I nor most people know anything about. I appreciate their attentiveness and would recommend them to anyone in need of a new insurance agent!"
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Ana Contreras

February 28, 2024

5  out of  5 rating by Ana Contreras
"Baille & her incredible team have been my go to agents for the past 3+ years. I love that when I call their office, I am always greeted by a friendly voice on the other line. When I do have to leave a message, they are so quick to get back to me even during seasons of hailstorms, and tons of claims!! I know that they will always be there to walk me through every step of the process when I have a claim or any questions regarding my home and auto insurance. They are reliable, trustworthy and all-around friendly, which makes working with them that much easier. I am very grateful to have a trustworthy insurance agent, and someone who knows how to hire - As shown by her staff of amazing individuals! Thank you Baille for all your hard work and dedication to your clients!"
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Sharon Hall

February 27, 2024

5  out of  5 rating by Sharon Hall
"I’ve used different insurance agencies for almost 30 years. Progressive, Liberty Mutual, and American Family and not one of them held a candle to the kind of service, reliability and trust that I have received through Baille’s State Farm Agency, even other State Farm agencies can’t compete. Excellent customer service from people who are truly honest and really care about their customers and treat you like a person when you need help. Rare find now days with insurance companies and agencies. I’ve had nothing but great experiences with both State Farm and Baille’s team when I needed them. They have the best rates I’ve found, and they also get you what you need right away and you feel taken care of and a sense of trust and security. I can easily say that the Baille team is the best agency I’ve ever been with, and very highly recommend them to anyone looking for insurance."
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Shannon Comer Dodge

February 22, 2024

5  out of  5 rating by Shannon Comer Dodge
"We have been clients of Baille Barbour - State Farm Insurance Agent for about 4 years and have been so happy with the service we have received from her and her attentive staff. When we initially switched to her firm, Baille found ways to save us money on our yearly premiums, yet also discovered important holes in our coverage. We have also had some unfortunate luck with vehicles over the past few years and have been quick to activate or remove coverage as needed. We appreciate the personalized experience we receive from the team and the peace of mind knowing that we have someone to call or email when we need them. I am thankful for all that they do!"
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Arthur Harrison

February 3, 2024

5  out of  5 rating by Arthur Harrison
"Great team here, they make insurance easy and are always responsive. Thank you to Dale for all of his help!"
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Celine Todd

February 2, 2024

5  out of  5 rating by Celine Todd
"I highly recommend Baille Barbour State Farm Insurance. Switching from my old insurance agency was easy/smooth, and we saved a good amount of money while also being very well covered. Baille and her team are very knowledgeable and regularly check in to make sure that we feel confident with our coverage. They're always available when we have a question and provide the most responsive service I've experienced with an insurance agency. I also love that they're so engaged within the Erie community and incredibly supportive of my child's school. They're really the best around."
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Active with Ash

February 2, 2024

5  out of  5 rating by Active with Ash
"Baille made setting up our business insurance a breeze! She is honest and knowledgeable and I would highly recommend her and her team!!"
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Misti Covillo

February 2, 2024

5  out of  5 rating by Misti Covillo
"Bailey, Kristina & her amazing team go over and beyond. Highly recommended if your shopping around for insurance like I was. They were my first company I called and the last company I called. Happy to be a part of State farm family again ❤️"
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Kristi Arzola

February 2, 2024

5  out of  5 rating by Kristi Arzola
"Efficient, Fair, Responsive, and very Helpful."
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Juliet Mehls

February 1, 2024

5  out of  5 rating by Juliet Mehls
"Kristina was friendly and helpful and quick to answer any questions I had"
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Denise Farris

January 30, 2024

5  out of  5 rating by Denise Farris
"Kayla helped me smoothly relocate my insurance, making my move so much easier. She also helped me get better coverage AND save money. She is a jewel!"
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R M

January 27, 2024

5  out of  5 rating by R M
"Kristina was so helpful and knowledgeable, she is very reliable and helped walk through what was best for me individually:)"
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Brandy Unruh

January 25, 2024

5  out of  5 rating by Brandy Unruh
"Baille and her team are dynamite. She is one of my top go professionals for questions of insurance and we always end up learning so much on both sides. She takes amazing care of our mutual clients and makes them feel secure and is always there for them. Thank you for being top notch! You are a true leader and professional."
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Darlene Khouri

January 20, 2024

5  out of  5 rating by Darlene Khouri
"Always have been a good experience working with Baille Barbour Team for a few years now. Answers always in time and very professional team. Highly recommend them, Car Insurance and Life Insurance experience."
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Grant Sampier

December 28, 2023

5  out of  5 rating by Grant Sampier
"Baille is very knowledgeable and personable, I have been very happy to have her as my insurance agent!"
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Susan Sampier

December 26, 2023

5  out of  5 rating by Susan Sampier
"Bailey Barbour is wonderful to work with on all of our insurance needs!!"